Warranty Policy

Last updated: 13 June 2025
Please read these warranties carefully before using Our Service.

OVERVIEW

We stand behind the work we do and the products we use. This warranty policy outlines the coverage details for the services we provide, ensuring you have peace of mind long after your vehicle leaves our shop.

Our commitment is to deliver results that not only meet but exceed your expectations. When you choose Rivas Pro Detail Vegas, you're choosing a team dedicated to detailed application and lasting quality. Our warranties reflect the quality and durability of these trusted names.

General Warranty Principles

For all services performed by Rivas Pro Detail Vegas, our warranty coverage is primarily tied to the specific manufacturer's warranty of the high-quality products we utilize.

Professional Installation

All services are performed by our experienced and certified technicians, adhering strictly to manufacturer guidelines and industry best practices.

Proper Vehicle Care

To maintain warranty validity, vehicles must receive proper care and maintenance as recommended by both Rivas Pro Detail Vegas and the respective product manufacturers. Failure to follow care instructions may void your warranty.

Original Purchaser

Warranties typically apply to the original purchaser of the service and the vehicle it was applied to. Transferability may vary by manufacturer.

Service-Specific Warranty Details

Below, you'll find details on the warranty coverage for our main services, linked directly to the product brands we trust.

Paint Protection Film (PPF)

Paint Protection Film (PPF) provides an invisible, self-healing shield for your vehicle's paint, protecting against rock chips, scratches, and environmental damage. The durability and coverage of your PPF are backed by the film manufacturer.

Brands We Use

XPEL, STEK, 3M, Legend, Suntek

Typical Warranty Length

Depending on the specific film series chosen, PPF warranties generally range from 5 to 10 years.

What's Typically Covered

Manufacturer defects such as yellowing, cracking, bubbling, delamination, or hazing under normal conditions.

What's Typically Not Covered

Damage from accidents, collisions, physical impact, improper care (e.g., abrasive cleaning), chemical exposure not recommended by the manufacturer, or pre-existing paint imperfections.

Warranty Information

XPEL

XPEL offers a comprehensive warranty for its PPF products.

STEK

STEK provides a 12-year warranty for their DYNOseries PPF, covering defects like yellowing, bubbling, or cracking.

3M

3M offers a warranty for its PPF product that ranges from 5 to 10 years.

Legend

Legend PPF Prime offers a 12-year limited warranty, while the Select series provides a 5-year limited warranty.

Suntek

Suntek provides a limited warranty for its PPF products.

Car Window Tinting

Our car window tinting services enhance privacy, reduce heat, and block harmful UV rays. The longevity and performance of your window tint are guaranteed by the film manufacturer.

Brands We Use

3M, Suntek

Typical Warranty Length

Depending on the film series (e.g., dyed, carbon, ceramic), window tint warranties commonly range from 3 years to a lifetime.

What's Typically Covered

Manufacturer defects such as bubbling, peeling, cracking, fading, or adhesive failure under normal conditions.

What's Typically Not Covered

Damage from accidents, improper cleaning (e.g., using ammonia-based cleaners), physical abrasion, or intentional damage.

Window Tinting Warranty Information

3M

3M provides warranties for its automotive window films, ensuring performance and durability.

Suntek

Suntek offers a limited warranty for its window tint products.

Ceramic Coating

Ceramic coating provides a durable, hydrophobic layer that enhances gloss and protects your paint from environmental contaminants, UV damage, and minor scratches. The performance of your ceramic coating is backed by the coating manufacturer.

Brands We Use

GTECHNIQ

Typical Warranty Length

Depending on the specific coating product (e.g., entry-level, professional-grade), ceramic coating warranties range from 5 years to 9 years.

What's Typically Covered

Manufacturer defects, such as beading/sheeting, premature degradation, or staining under normal conditions.

What's Typically Not Covered

Damage from accidents, improper washing techniques (e.g., automatic car washes with harsh brushes), chemical exposure not recommended by the manufacturer, pre-existing paint defects, or lack of proper maintenance washes.

Gtechniq Warranty Information

Gtechniq provides warranties for their ceramic coatings, with durations varying based on the specific product.

Vinyl Wraps

Vinyl wraps offer a complete aesthetic transformation for your vehicle while providing a protective layer for the original paint. The durability and integrity of your vinyl wrap are supported by the film manufacturer.

Brands We Use

3M

Typical Warranty Length

Vinyl wrap warranties generally range from 2 to 7 years, depending on the specific film type, finish, and application area (e.g., vertical vs. horizontal surfaces).

What's Typically Covered

Manufacturer defects such as delamination, cracking, peeling, or significant fading under normal conditions.

What's Typically Not Covered

Damage from accidents, improper washing (e.g., pressure washing too close), physical abrasion, chemical spills, post-installation modifications, or pre-existing paint/surface issues.

3M Warranty Information

3M’s Wrap Film comes with a warranty ensuring quality and durability.

Making a Warranty Claim

Contact Us Immediately

Notify Rivas Pro Detail Vegas as soon as you notice an issue. You can reach us by phone at (702) 482-7587 or by email at: contact@rivasprodetailvegas.com.

Provide Details

Be prepared to provide your original service invoice, the date of service, a description of the issue, and, if possible, photos or videos of the concern.

Vehicle Inspection

We may require you to bring your vehicle to our Las Vegas facility for an inspection by our technicians to assess the claim.

Manufacturer Review

For claims related to product defects, we will work with the respective manufacturer to process your warranty claim in accordance with their official procedures.

Resolution

Once the claim is approved, we will schedule the necessary repair or replacement service.

Important Considerations & Exclusions

Please note that warranties typically do not cover:
  • Damage caused by accidents, collisions, vandalism, or acts of nature (e.g., hail, extreme winds, floods).
  • Damage resulting from improper care, cleaning methods, or the use of non-approved chemicals or abrasive materials.
  • Pre-existing damage or imperfections on the vehicle's paint or surfaces that were present prior to our service.
  • Normal wear and tear, including but not limited to, minor scratches, scuffs, or fading that occur over time due to regular use and environmental exposure.
  • Damage caused by third-party products or services applied after our work.
  • Any costs associated with vehicle towing, rental cars, or loss of use during the warranty claim process.

Contact Rivas Pro Detail Vegas

For any questions regarding our warranty policy or to initiate a claim, please do not hesitate to contact us:

Rivas Pro Detail Vegas LLC
contact@rivasprodetailvegas.com
2912 S Highland Dr Ste I Las Vegas, NV 89109
(702) 482-7587